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RFID Retail System Boosts E-Commerce Efficiency

An RFID solution enables XXL to automatically detect if an e-commerce "pick up at store" order parcel is being shipped to the wrong location, thereby preventing errors before they can happen; the system can identify when goods reach a store, then send a text message or email to the consumer.

Tags: Apparel, Efficiency, Inventory / Warehouse Management, Logistics, Retail
Nordic sporting goods retailer has boosted its e-commerce shipment efficiency with an RFID-based system that automatically identifies each parcel being shipped from its distribution center to one of its stores, based on a customer order. The system then sends a notice to the shopper that his or her requested product has arrived.

The passive UHF RFID technology is now live at one XXL store, and the company plans to expand the deployment to all 34 of its Norwegian locations during the coming year.

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An RFID label is affixed to each package for shipment.

XXL, a growing retail company with store locations throughout Scandinavia, is expanding its business into other European countries and has stores now opening in Austria. Headquartered in Oslo, it launched its first brick-and-mortar site in 2001 and its online store in 2002. In addition to its 34 stores in Norway, XXL operates 25 sites in Sweden, 15 in Finland and four in Austria. It ships 6,500 parcels based on e-commerce orders from online shoppers. Approximately 30 percent of these are "pick up at store" requests, which are shipped directly by XXL to its stores, while the other 70 percent represent shipments made by third-party carriers directly to customer homes. The RFID-based system is tracking the 30 percent representing "pick up at store" shipments, for a total of 800 to 1,200 such parcels daily.


Post time: Nov-30-2022